MS Dynamics CRM

Company: PamTen
Location: Greensboro
Posted on: April 28, 2024

Job Description:

Note: Experience in Telco Processes and CRM implementation in Telco companies is good to have.

Skills:

• Should have 12+ years of experience in IT
• 8 years on Dynamics CRM (inlcuding Dynamics 365 CE Cloud, which is must)
• Must have demonstrable experiene in functional consulting on Dynamics 365 CRM in the role of Functional Conusltatnt/ Business Analyst in at least two large, end-to-end MSCRM implemtations, that includes complex functionality, ore than one module of Dynamics 365 CRM (Sales/ Service/Marketing/Filed Service) multiple integrations at least two modules of Dynamics 365 CRM, viz, Sales/Field Service/ Marketing)
• Excellent Customer facing and documentation skills
• Should have demonstrable experience in conducting customer facing requirements workshops, JAD Sessions, Capture and documentation of user stories, budilding product backlogs, conducting functional fir-gap analysis, authoring BRD/FSD and getting them signed-off by customers.
  Must have some experience in modern workloads:
  • Power Platform: Specially Power Automate and Power BI, experience in Power Apps in preferred
  • Experience in Azure AI/Client, Azure IOT platform and Virtual Agent is high preferable
  • Experience in working in an Agile DevOpsis a must

Keywords: PamTen, Greensboro , MS Dynamics CRM, Other , Greensboro, North Carolina