Senior Customer Service Representative
Company: VirtualVocations
Location: Greensboro
Posted on: February 18, 2025
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Job Description:
A company is looking for a Senior Representative, Customer
Service Operations - Government.
Key Responsibilities
Takes a proactive approach in preventing customer issues
Communicates with customers through email, inbound and outbound
phone calls
Generates customer reports and collaborates with internal
departments to resolve customer issues
Required Qualifications
3-6 years of experience preferred
High School Diploma, GED, or equivalent work experience
preferred
In-depth knowledge in a technical or specialty area
Ability to apply advanced skills to resolve complex problems
independently
Experience in providing guidance or technical assistance to less
experienced team members
Keywords: VirtualVocations, Greensboro , Senior Customer Service Representative, Hospitality & Tourism , Greensboro, North Carolina
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